Help When You Need it. Guidance When it Counts

Many of our clients use pay-as-you-go support as an ongoing way to keep their system working for the business. There's no contract or commitment. Just direct access to the same consultants who built your solution.

We help with admin tasks, configuration changes, advice, and iterative improvements. You get a detailed breakdown of time spent, billed accurately in six-minute units without rounding up.

Some clients prefer a more structured approach. With a retained plan, you have a set number of hours available each month and a clear agreement in place to support your internal team and roadmap.

This works well when you're driving regular change, supporting a large user base, or want predictable access to experienced support without having to think about scope each time.